Return Policy

30-day return policy for defective or non-defective product.

Defective and non-defective returns must include all original components and returned in the original packaging.

Non-defective returns will be subject to a 15% restocking fee. 

Items sold as FINAL SALE carry a 14-day defective return policy but are otherwise ineligible for return or exchange.

Return shipping costs will be covered by Knotty Scooter Co. for all cases where the product is defective, damaged, or incorrect. For all other cases and buyer’s remorse, return costs will be the responsibility of the shipper. 

Refunds will be processed within 5 business days after returned item is received. Knotty Scooter Co. is not responsible for any losses or damages during the return.

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